Privacy Policy

1. Information We Collect

We may collect the following types of personal data:

  • Identity Information: name, email address, phone number, billing and shipping address.

  • Payment Details: securely processed by third-party payment providers (e.g. Stripe, PayPal).

  • Technical Data: IP address, browser type, operating system, and usage data collected via cookies.

  • Order History: products purchased, dates, and order values.

We use your personal data to:

  • Process and deliver your orders.

  • Provide customer support and respond to enquiries.

  • Improve our website, services, and user experience.

  • Comply with legal and regulatory obligations.

  • Send marketing communications (only with your explicit consent).

We do not sell your data. We may share your personal data with:

  • Trusted third-party service providers (e.g. couriers, payment processors).

  • Legal authorities when required to comply with the law.

  • Analytics and marketing platforms, only with anonymised data.

Under the UK General Data Protection Regulation (UK GDPR), you have the right to:

  • Access the personal data we hold about you.

  • Request correction or deletion of inaccurate data.

  • Object to or restrict certain data uses.

  • Withdraw consent at any time (where processing is based on consent).

We implement appropriate security measures, such as HTTPS encryption and secure server infrastructure, to protect your data from unauthorized access, loss, or misuse.

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.

Our website uses cookies to enhance your browsing experience and analyse site traffic. You can control cookie preferences through your browser settings. For more details, see our [Cookie Policy].

If your data is transferred outside the UK, we ensure appropriate safeguards are in place to protect your privacy.

We may update this Privacy Policy from time to time. All updates will be posted on this page with the latest revision date.

If you have any questions regarding these Terms and Conditions, please contact us at:
📧info@wooltonws.com

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